Frequently asked questions
Everything you need to know about RarePrint Suite: printing billing, production tracking, and cloud ERP for print businesses.
What is RarePrint Suite?+
A cloud ERP built specifically for printing businesses: production tracking, accounts and GST billing, CRM, WhatsApp automation, dispatch, and more, all in one place.
Who is it for?+
Printing presses, digital and offset print shops, and packaging printers who are currently running things across spreadsheets, WhatsApp, and a courier's own tracking dashboard.
Is this a generic ERP with printing features bolted on?+
No, it was built from the ground up running a real printing business's day-to-day operations, then opened up for other printers to use.
Can I create GST invoices?+
Yes, invoicing, quotations, and payment tracking are part of the accounts module, built for GST-compliant billing.
Does it handle production tracking?+
Yes, every job can be tracked stage by stage from order to dispatch, with clubbing sheets and status visible across your team instead of buried in someone's phone.
Can multiple staff use it with different access levels?+
Yes, role-based access lets you control what each team member can see and do.
Does it integrate with WhatsApp?+
Yes, automated follow-ups, order updates, and reminders can go out over WhatsApp instead of relying on someone remembering to send them manually.
Can I track dispatch and courier status in one place?+
Yes, dispatch approvals and courier integration are built in, so you're not switching between separate courier logins to know what shipped.
Is my data secure?+
Each printer's data is isolated from every other tenant on the platform, with role-based permissions controlling who on your team can see what.
Can I access it from my phone?+
Yes, it's cloud-based and works from desktop, tablet, or mobile.